Frequently Asked Questions
Orders, etc.
Do you take custom orders?
Yes! My custom order request form is always open.
When will my order ship?
Ready-to-ship items will mail out within 2-3 business days of purchase.
Pre-order items will indicate the expected ship date on the product page.
What’s your return policy?
Please contact me if you need to return an item. Returns are accepted on a case-by-case basis.
Returns for custom orders and PDF patterns are not accepted.
General
Can you teach me how to crochet?
I am working on a set of beginner crochet courses!
These will be available online as well as in-person!
Check back in the coming months!
Do you sell your patterns?
All Hooked by Honeybee original designs have PDF patterns available for purchase in our store!
What yarn and hook size do
you prefer to work with?
In general, I crochet with Sweet Snuggles Lite / Chenille Home Slim yarn (Weight #6 - Super Bulky). For those yarns, I prefer using an “H” hook (5mm).
On the rare occasion I use a Jumbo #7 yarn, I will increase my hook size to 5.5mm or 6mm depending on whichever I can find first!
How do I wash my crochet items?
Crochet items require an extra bit of care to keep them in great condition! For that reason, I recommend only spot cleaning as necessary with a warm damp cloth, a small amount of detergent and rubbing gently. Please air dry the item afterwards.
For crochet apparel (beanies, etc), you can hand wash in cold water and lay the item flat to air dry. You can re-fluff faux fur poms by using a hair dryer on low heat!
I do not recommend putting crochet items in the washer or dryer.