Shipping policy
Shipping Locations
We currently ship within the continental United States. Stay tuned for updates on our expansion to international shipping—sign up for our email alerts for the latest news!
Shipping Methods
Most orders are shipped via UPS Ground Saver. Customers in St. Louis, MO, can also choose to pick up their orders at the next scheduled craft show - if available. Contact us after checkout and we'll refund your shipping costs if a pickup date is available.
Shipping Costs
- Free shipping is available for orders over $100
- For orders below $100, shipping is $5
Processing Time
Each product has its own estimated processing time, which is listed on the product page. Please allow this processing time before your order is shipped.
Tracking Information
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.
Lost or Damaged Shipments
All shipments are insured. If your package is lost or damaged, please contact us as soon as possible, and we will assist you in resolving the issue.
Communication
You can find our shipping policy details on our website, during the checkout process, and in your order confirmation email.
If you have any questions or concerns regarding shipping, feel free to reach out to us!